Louisville, KY – According to the officials, the state’s unemployment insurance system has been weighed down with the thousands of requests by Kentuckians out of work. The system has also faced technical issues and complications from the ongoing COVID-19 pandemic.
People in Kentucky have been experiencing issues obtaining the full amount of benefits or have been seeing delays in payments.
According to the officials, one of the biggest challenges has been dealing with an outdated system. For residents themselves, trying to get in contact with someone who can help them has been one of the main issues that have lingered over the past few months.
Gov. Andy Beshear has announced that the state will open 11 regional offices across the commonwealth. Previously, many of the in-person appointments have been relegated to the main Frankfort office with appointments quickly filling up.
The state will open regional offices in Louisville, Elizabethtown, Bowling Green, Covington, Hazard, Hopkinsville, Morehead, Owensboro, Paducah, Prestonburg and Somerset.
There are also plans to open a branch in the Lexington area.